Refund & Cancellation Policy

ZaminX provides both a free tier and a premium subscription service ("ZaminX Pro").

1. Free Tier

The majority of ZaminX features are completely free. No payment is required, and therefore no refunds apply.

2. Pro Subscription Billing

If you upgrade to ZaminX Pro, you will be billed on a recurring monthly cycle via our payment partners (e.g., Razorpay, Cashfree). You will be charged at the start of each billing cycle based on the pricing shown on our Pricing page at the time of purchase.

3. Cancellation

You can cancel your Pro subscription at any time directly from your account Billing dashboard. Canceling stops all future recurring charges. Your Pro features will remain active until the end of your current paid billing period. Once the period ends, your account will simply revert to the Free tier.

4. Refund Policy

Because ZaminX Pro is a digital service granting immediate access to premium features (like Verified badges and unbranded cards), we do not offer refunds for partial billing periods or unused time. Refunds will only be considered in cases of genuine billing errors (e.g., duplicate charges). If you experience a billing error, you must contact us within 7 days of the charge.

5. Promotional Offers & Coupons

Any discount codes or festival offers (e.g., Diwali campaigns) must be applied at the time of checkout. They cannot be applied retroactively to past payments and cannot be combined with other offers.

6. Disputes & Contact

If you have an issue with your billing, please email us at flashlist.tm@gmail.com. We aim to respond to all billing inquiries within 2-3 business days.